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FAQs Knowledge Base
Product Instructions Quick Start Video
Related FAQs
  • Does the ThermoJoe heat up cold liquid?
  • How long should it take to charge?
  • Can ThermoJoe be washed in a dishwasher?
  • What should I purchase? The travel mug or desk mug?
  • What are the temperature settings?
  • The Power Supply (Battery) has a Flashing Red Light.
  • The Power Supply (Battery) has a Solid Red Light.
  • The Power Supply (button) has a Flashing Bright Pink Light for 3 seconds and then turns itself off.
  • The Power Supply (Battery) does not appear to be charging.
  • The Power Supply (Battery) is still not charging.
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Author Vaughan G.

The Power Supply (Battery) has a Flashing Red Light.

This means your liquid temperature is Not hot enough to begin heating.

How To Fix Issue:

Always start with a Hot Liquid from coffee maker or hot tea. See the user manual for details. Thermojoe is not designed to heat up a cold liquid.

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