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thermojoe thermojoe
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Product Instructions Quick Start Video
Related FAQs
  • Does the ThermoJoe heat up cold liquid?
  • How long should it take to charge?
  • Can ThermoJoe be washed in a dishwasher?
  • What should I purchase? The travel mug or desk mug?
  • What are the temperature settings?
  • The Power Supply (Battery) has a Flashing Red Light.
  • The Power Supply (Battery) has a Solid Red Light.
  • The Power Supply (button) has a Flashing Bright Pink Light for 3 seconds and then turns itself off.
  • The Power Supply (Battery) does not appear to be charging.
  • The Power Supply (Battery) is still not charging.
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Author Vaughan G.

The Power Supply (Battery) does not appear to be charging.

The Blue Lights will pulsate to indicate the power supply (battery) is charging correctly.

How to fix issue:
Check the cable connections to the power supply and to the charger. See the manual for Fast Charge vs Slow.

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